Solutions To Suit You

JLF Virtual Assistant offers a range of services incuding but not limited to:-

Full Administrative Support, Consultancy, Copyright Research and Proofreading, Quality Control, Data Entry, Creating and Maintaining Databases, Excel Spreadsheets, Invoicing, Payroll, Reconciliations, Aged Debt Control, Online Research and Company Comparisons, Typing of Minutes, Newsletters, Letters or Reports, Event Coordination and Organising, Lifestyle Management, Diary, Email and Calendar Management.

If the service you require is not listed above please contact us so we can discuss your needs.

Please contact us for competitive Transcription Rates which are charged per audio minute.

All payments are to be made by PayPal or Bank Transfer. Invoices will be issued for Additional and Ad Hoc Hours. Business packages are paid for in advance and can be used within one month.

Business Package 1

5 Hours £125 Additional Hours £24 per hour
Business Package 2

10 Hours £240 Additional Hours £23 per hour
Business Package 3

15 Hours £345 Additional Hours £22 per hour
Business Package 4

20 Hours £440 Additional Hours £21 per hour
Business Package 5

25 Hours £550 Additional Hours £21 per hour
Business Package 6

30 Hours £630 Additional Hours £20 per hour
Business Package 7

On going projects or a retained service can be tailored to your needs
Business Package 8

Ad Hoc Hours will be charged at £25 per hour

Terms and Conditions

General Terms:

Consultations and quotations are free and are carried out by email or telephone or in person if required.
Work can be accepted from the client by email, post, dropbox, CD-Rom, USB drive or courier.

Estimates are provided at the Client request. We reserve the right to update these estimates if the Client brief changes.
Time reports available upon request.
Should ongoing work be delayed or cancelled by the Client, We will invoice for work completed to date and the standard payment terms are to be met by the Client.
All documents sent to me will be scanned for viruses.
Client to have their own anti-virus software in place for receiving documents.
Final documents provided are the Client’s responsibility to check for final approval.
Any mistakes to be sent back within 3 days of Client receiving the work back.
Any mistakes made by me will be corrected free of charge.
Any change of brief or additions to the brief made by the Client will be charged at the standard hourly ad hoc rate.
All work carried out by us will be proof-read, however final proof-reading of the work lies with the client.
For larger projects a time frame will be negotiated with the client.
We do not accept liability or responsibility for the end use of any documents or materials produced or edited by us on behalf of the client.
We reserve the right to reject any work which we believe to be unlawful or immoral.

Payment Terms:

Payments can be made by PayPal or bank transfer.
Packages must be paid for in advance. Thereafter, a package will be valid for 1 month from the date of the first request for services. The first request for services must be made within 2 weeks of the date of payment.
Payment to be received within 30 days of invoicing for additional hours or ad hoc work.
Any change of brief or additions to the brief made by the Client will be charged at the standard hourly ad hoc rate.
Any additional costs incurred for example, postage, courier, will be invoiced separately to the client as ‘Additional Expenses’.
Overdue invoices may result in interest charges (at the rate of 8%) for the total outstanding per month.
In the event of a contract being cancelled/terminated, the client agrees to pay for all work completed up to that point.

Privacy Terms:

We guarantee the highest level of confidentiality at all times and are happy to sign a confidentiality agreement if this is required.
We do not pass or sell client information on to 3rd parties unless requested to do so by the client.